Farm Bureau aims to meet needs of all customers

Will Sirmon said he wasn’t motivated by some grand vision about his prospects in the insurance industry prior to getting into the field.

“Truth be told, I was fresh out of college and I needed a job,” Sirmon said. “It was sheer luck.”

It was a simple catalyst, but for Sirmon, it yielded a great purpose. Today, he is the agency manager at St. Charles and St. John Farm Bureau Insurance and boasts 26 years of experience. Farm Bureau offers auto, homeowner and life insurance policies, and Sirmon said helping clients find the protection they need in those areas has created a career path that’s been more rewarding than he could ever have thought.

“It wasn’t even on my radar at first,” Sirmon said. “By the grace of God, though, I ended up here. It’s a chance to help people all the time. It really is a service-oriented business and we’re a service-oriented company.”

Sirmon said his philosophy matches the Farm Bureau motto “Real Service. Real People.” As someone who has lived in St. Charles Parish all his life, he said he takes special pride in meeting the needs of his community neighbors.

“We live in the River Parishes,” Sirmon said. “We work here. We send our kids to school here and we shop at the same places. We’re a bunch of down home people who grew up here. We know everyone in the area and we know the area.”

He said that contributes to a high level of investment in the St. Charles community for he and his staff at Farm Bureau as well as a trust level with clients he said isn’t taken remotely lightly.

“We’re invested in this community as well as they are,” he said. “We’re alongside them, working hard at making the community better. People know us and our reputation. With things like these recent wind-flood events, it’s a situation where we’re here, too, and we’re dealing with the same things they deal with.”

Sirmon oversees offices in Boutte and LaPlace. Between the two agencies, he and his employees have a combined 125 years of experience in the insurance field.

“In times of need and in times of peril, we know what to do,” he said. “When storms are coming that are expected to hit, we know what to expect and how to attack it.”

He said Farm Bureau aims to go the extra mile as a full-service agency.

“We do reviews (of customer service). We don’t just sell policies,” Sirmon said. “We sell service and we sell based on need. We try to meet all of the needs of our customers and all exposures are met.”

Farm Bureau’s Boutte office is located at 50 Wade St. in Luling and can be reached at (504) 785-0002.

 

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