National drugstore chain CVS recently reopened its Luling branch store on Paul Maillard, having closed after suffering severe Hurricane Ida damage in 2021.
Luling Store manager Jasmine Scott said the store officially reopened in March. Located at 1313 Paul Maillard, the Luling store was completely gutted, renovated and outfitted with an entirely new interior prior to reopening.
“CVS made it into a ‘health hub’ type of store,” Scott explained. “So – it’s not like most of the other traditional CVS stores.”
Scott said many St. Charles Parish residents who had been longtime CVS customers were happy to have the store and its pharmacy open once again following Hurricane Ida.
“They’re happy we’re back open,” Scott, a seven-year CVS employee, commented. “Customers don’t have to drive to Avondale, Destrehan or other places that they’ve been driving to get their prescriptions any longer.”
The store format is much as it was before, with a pharmacy section in the rear of the store, while retail, household goods and grocery items can be found elsewhere throughout its Luling location. The CVS in Luling also serves as a pick up and drop off location for UPS packages, while its pharmacy offers a limited selection of flu and certain vaccine shots for customers.
“We sell things that most people need – personal items, over the counter meds, grocery items, frozen food, ice cream, cosmetic items- a variety of different retail items,” Scott said of the store’s retail selection.
The store typically has two pharmacy staff on hand most days at the Luling location, with one of the two pharmacy staff acting as the store’s pharmacy manager.
CVS of Luling’s store hours are 9 AM to 7 PM, Monday thru Sunday, with pharmacy hours differing slightly. The store’s pharmacy hours are 9 AM – 1:30 PM and 2 PM to 7 PM Monday thru Friday, and 11 AM – 1:30 PM, 2 PM to 5 PM on weekends.
As to what sets her store apart from other retail pharmacies, Scott pointed to her store’s friendly customer service attitude and overall atmosphere.
“We make everything personable – everyone is like family,” Scott said. “Anytime someone walks in we’re very welcoming…we’re just here to help.”