St. Charles Parish Hospital has officially named Terrell Neal as its Chief Executive Officer (CEO), making the move after Neal had served in the role on an interim basis since late 2019.
Neal will continue to serve as the hospital’s Chief Nursing Officer (CNO) and Chief Operating Officer (COO) as well. In the hospital’s official announcement of the move, Neal was credited for helping to generate significant improvements in quality, experience and safety culture during his tenure, which began in 2017, and also for supporting new services and capital improvements toward growth in the region. He was named interim CEO after the departure of former CEO Austin Reeder, who was named vice president of hospital operations at Ochsner Medical Center in September of 2019.
“I am very excited to continue the progress we have made at St. Charles Parish Hospital over the past few years,” Neal said. “Our partnership with Ochsner has resulted in improved quality, expanded access to care and reduction in medical costs. This has made our community healthier and provided a great place to work for our employees, with improved culture and engagement.”
Neal holds a Bachelor of Science degree in nursing from the University of Southern Mississippi, as well as a Master of Business of Administration from the University of Phoenix. Prior to becoming St. Charles Parish Hospital’s COO/CNO in 2017, he served as vice president of patient care services at Ochsner Medical Center in Jefferson.
“The St. Charles Parish Hospital Board is excited to continue working with Terrell as the new CEO,” said Karen Raymond, Chairwoman, St. Charles Parish Board of Commissioners. “Terrell’s operational, management and clinical expertise will be invaluable to St. Charles Parish Hospital as we work to build upon the success we’ve experienced over the last few years. On behalf of the Board and myself, we look forward to working with Terrell in meeting the healthcare needs of St. Charles Parish.”
Stephen Robinson, chief executive officer, Ochsner Medical Center- Kenner and the River Region, added Neal’s experience working in hospital operations and nursing leadership, as well as keeping his organization’s steady focus on critical projects – including recent openings of several service locations on the East bank of the parish, were part of what made for a successful tenure as interim CEO.
Neal said one of his primary focuses is on continuing to expand the community’s access to high quality health care via both new and existing hospital’s services.
“The hospital and Ochsner’s continued investment in St. Charles Parish is what I’m most excited about and of which I’m most proud,” Neal said. “Access to high quality care is greatly expanding on both sides of the river, with multiple additional services offered over the past five years, while also improving patient services through telemedicine. We have several new enhanced offerings coming in 2020 that will further contribute to the health and well-being of the community.”