Ask Hartman’s True Value Manager Eddie Hartman how their hardware store has been in business for more than 30 years and his reply is quick: “We partner with the best possible. We offer quality.”
It’s why Hartman’s is among STIHL’s 9,000 servicing dealers.
STIHL’s “Lightning Battery” line of products is one of those shared success stories for both Hartman’s and the family-owned company that makes these steady products, Hartman said.
Chainsaws and weed eaters are among the STIHL line using its innovative battery system, which is available in three tiers of performance, including occasional use, frequent and extensive, he said.
“Whether you’re a landscaping professional or weekend warrior, STIHL Lightning strikes the perfect balance of performance, features and value, giving you the power to finish the job on a single charge,” according to the manufacturer.
The tiers range in need and price, offering a mobile alternative that frees the owner to get the project done when and where desired.
“Our biggest goal is offering well-known brands and brands you can trust, whether it’s in our paint or handheld tools,” Hartman said.
The Hartman family’s roots run deep in the parish, too.
“Some of our customers have known me since I was 5 years old,” Hartman said. “Each one of us who has managed the store has brought something more and changed it a bit. I’m a Millennial and it gives it a different spin. We’re open to trying new things to bring in new customers.”
Whether it’s a customer who needs a lot of information or one who just wants to the equipment run, he said they are prepared to personalize the store experience to each customer.
“We also show you how to start the saw and run it,” Hartman said. “By the time you go home, you have a pretty good idea of how to use that equipment. We’re never going to sell you a piece of equipment in a box.”
Hartman’s True Value is at 13171 Hwy. 90, Boutte, and can be reached at (985) 785-1352.
“It’s a service industry,” Hartman said. “Service is the most powerful aspect of that relationship, as well as the quality of the goods. The service is the backbone of it.”
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